Services

Service Rate Details

Our Service Charge Rate covers our technician's trip to your home and diagnoses of your appliance. At that time, our technician will provide an estimate of costs which will include parts, sales tax, and labor costs to repair your appliance. This service charge will be waived if you approve of the estimate and have us repair the appliance. Payment is due on our technician's visit. If you have any questions, please contact us prior to your scheduled appointment.

The rates for providing competent appliance service in your home cannot be determined solely by the time it takes the technician to make the repairs.

  • Our costs begin with the salary of the professional technician who provides the service
  • Our technicians are trained and provided with state-of-the art equipment to assess your appliance
  • Our technicians come to your home to make service and repairs convenient to you

Since a technician typically spends less than half his time in customers' homes, our operating costs for each hour in your home is considerably greater than the technician's hourly wage.

All of these factors are included in determining fair service rates. To determine estimates for repair, we use the Major Appliance Service Job Rate Guide (this is the appliance repair industry's standard pricing guide).

A technician’s ability to assess and repair your appliance would not be possible without many years of training, continued studies to keep abreast of latest appliance issues, and our expense of maintaining an adequately equipped and staffed business. Therefore, our service rates are based on the technician's knowledge and skills, plus a share of our cost of business, and not simply for the few minutes they spend with you.

Warranty

Johnnie's Home Appliance and Sleep Center makes customer satisfaction is our top priority. We stand by our work and to prove it we offer the following warranty on our services:

  • 90 Days Parts Warranty (on parts we supply and install)
  • 30 Days Labor
  • 30 Days on Service Call

The warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company.

Put your faith in the area’s very best appliance repair specialists. Johnnie's Home Appliance and Sleep Center has been in this industry for decades and has full confidence in our ability to take care of all of your appliance repair needs. Our repair guarantee stands as a reminder that we will do the job the right way, every time!

Special Order Parts

Our technicians have various parts on the service vehicles! We complete service calls on the first call 95% of the time. However, if parts require a special order, we do require payment in full at the time you commit to the repair.

If repairs become necessary due to defective parts, the parts will be charged in addition to the labor.

Repair Cost Vary

Brands We Service

Brands we service include Maytag, Whirlpool, Amana, Crosley, Estate, Frigidaire, Speed Queen, GE, Jenn-Air, KitchenAid, Kenmore, Roper, Westinghouse, Hotpoint, Electrolux, Magic Chef, and many others.

Areas of Service

Johnnie's Home Appliance and Sleep Center has served customers in Downey, Bell Gardens, Santa Fe Springs, South Gate, Huntington Park, Bell, Lynwood, East Los Angeles, Montebello, Pico Rivera, El Monte, Monterey Park, Whittier, Norwalk, La Mirada, Bellflower, Lakewood, Long Beach, Cerritos, Compton, Hawaiian Gardens, Los Alamitos, Carson, South Bay and surrounding areas.

Zip Codes We Service

90239, 90240, 90241, 90242, 90201, 90670, 90671, 90280, 90255, 90202, 90262, 90022, 90640, 90660, 90661, 90662, 91754, 91755, 91756, 90601, 90602, 90603, 90604, 90605, 90606, 90607, 90608, 90609, 90610, 90650, 90651, 90652, 90637, 90638, 90639, 90706, 90707, 90711, 90712, 90713, 90714, 90715, 90801, 90802, 90804, 90804, 90805, 90806, 90807, 90808, 90809, 90810, 90813, 90814, 90815, 90822, 90831, 90832, 90833, 90834, 90835, 90840, 90842, 90844, 90846,, 90847, 90848, 90853, 90899, 90703, 90220, 90221, 90222, 90223, 90224, 90716, 90720, 90721, 90745, 90746, 90747, 90749, 90895, 90201, 90270, 90040, 90701, 90702, 90807, 90623, 90755, 90630, 90620, 90621, 90622, 90624, 92831, 92832, 92833, 92834, 92835, 92836, 93837, 92838, 91745, 90220, 90224, 90002, 90059.

Special Orders

Our technicians have over 2000 parts on the service vehicles! We complete service calls on the first call 95% of the time. However, if parts require a special order, we do require payment in full at the time you commit to the repair.